This policy explains what personal information we collect, how we use it, and what choices you have. We’ve written it to be straightforward and honest about our actual practices. If we can’t commit to something operationally, we haven’t promised it here.
This Privacy Policy applies to anyone who visits or uses COLLINS ORTHOPAEDICS, LLC’s websites, digital properties, or online services (collectively, “Services”). By using our Services, you agree to the practices described here.
We operate in the United States and comply with applicable U.S. state privacy laws. Where state laws grant you specific rights, those are described in Section 7.
The only personal information we collect and retain is what you choose to provide to us. This happens when you:
This is the personal information we can identify and associate with you as an individual. It is what we would provide to you if you submitted a data access request.
We also collect website usage data through tools like Google Analytics and similar platforms. This data is anonymized and aggregated — it tells us how many people visited a page, where traffic came from, and how the site is performing. It is not tied to you as an individual and cannot reasonably be used to identify you.
This type of data includes:
Because this data is anonymized and cannot be linked to you individually, it is not considered “personal information” under applicable privacy laws and is not subject to data access or deletion requests.
When we run advertising campaigns, platforms like Meta, Google Ads, LinkedIn, and TikTok may receive signals from our website through cookies or pixels to measure whether an ad led to a visit or conversion. These platforms operate under their own privacy policies and handle any personal identification on their end. What we receive back is aggregated campaign performance data — totals and trends, not individual records.
We may receive information about you from advertising platforms when you interact with our ads, or from social media platforms if you use social login features. We do not purchase data from data brokers.
We use the information we collect to:
We do not sell your personal information to third-party data brokers. We do share data with advertising platforms (described in Section 4) in a way that some state laws define as a “sale” — you can opt out of this as described in Section 7.
We share personal information with the following categories of third parties:
Companies that help us operate our business, including website hosting, email delivery, payment processing, customer support, and analytics. These providers may only use your data to perform services for us.
We share data with platforms we use for advertising and website analytics. This includes:
Each of these platforms sets its own cookies or receives data from our site. When you opt out of targeted advertising (see Section 7), we will take reasonable steps to suppress your data from these platforms, but we cannot guarantee platform-level behavior outside our control.
We may disclose personal information if required by law, court order, or government request, or if we believe disclosure is necessary to protect safety or prevent fraud.
If our company is acquired, merged, or sold, your personal information may be transferred as part of that transaction. We will notify you of any material change in how your data is handled.
We use cookies and similar tracking technologies on our websites. Cookies are small text files stored on your device that help the site function, remember your preferences, and measure usage.
| Category | Always Active? | What It Does | Can You Disable? |
|---|---|---|---|
| Necessary | Yes | Enables core site functions such as secure login and consent preference management. These cookies do not store any personally identifiable data. | No — required for the site to operate |
| Functional | No | Enables features like sharing content on social media platforms, collecting feedback, and other third-party integrations. | Yes, via Cookie Settings |
| Analytics | No | Helps us understand how visitors interact with the site — metrics such as number of visitors, bounce rate, and traffic source. | Yes, via Cookie Settings |
| Performance | No | Analyzes key performance indicators of the site to help us improve speed, stability, and overall user experience. | Yes, via Cookie Settings |
| Advertisement | No | Delivers customized advertisements based on pages you have previously visited and measures the effectiveness of ad campaigns. Covers the platforms listed in Section 4. | Yes, via Cookie Settings or platform opt-out tools |
| Uncategorized | No | Cookies that have been detected on our site but have not yet been classified into one of the categories above. We review and classify these on an ongoing basis. | Yes, via Cookie Settings |
You can manage your cookie preferences through the Cookie Settings panel on our website, through your browser settings, or by using the Global Privacy Control (GPC) browser signal. We honor GPC as a valid opt-out of marketing and advertising cookies in states where this is required.
We do not intentionally collect sensitive personal information such as health data, financial account numbers, precise geolocation, biometric data, or social security numbers through our standard Services. If a specific service requires sensitive data (for example, a job application), we will tell you at the point of collection and handle it with additional care. We do not sell sensitive personal data.
Our Services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
We do not use personal data of users we know to be minors for targeted advertising.
Depending on where you live, you may have the right to:
Because the majority of our data collection is anonymized and aggregated for analytics purposes, most users will find that the personal information we hold is limited to what they directly submitted to us — for example, a contact form inquiry, a purchase record, or an account registration.
If you submit a data access request, here is what we will search and provide:
We do not have the ability to retrieve or provide anonymized analytics data tied to your individual identity, because that data is not collected or stored in a way that can be linked back to you. Website performance and usage data collected through tools like Google Analytics cannot be attributed to a specific person and therefore falls outside the scope of personal data requests.
To submit a privacy request, please contact us using the information in Section 9. We may need to verify your identity before processing your request — typically by confirming the email address associated with your submission. We will respond within 45 days; if we need more time, we will let you know.
If a deletion request is approved, we will remove your personal information from our active systems. We may need to retain certain records for legal or accounting purposes, and we will tell you if that applies to your request.
To opt out of the use of your data for advertising purposes, you can:
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
California residents may submit requests by contacting us using the information in Section 9. We will respond to verifiable requests within 45 days. For questions about our CCPA practices, you may also contact the California Privacy Protection Agency at cppa.ca.gov.
Residents of Colorado, Connecticut, Virginia, Delaware, Minnesota, Maryland, Nebraska, New Hampshire, New Jersey, Indiana, Kentucky, Rhode Island, Oregon, Texas, Utah, Tennessee, Montana, and Iowa have additional or specific rights under their state’s privacy law. The core rights listed at the top of this section apply to all of these states. If you have a state-specific question we have not addressed, please contact us.
We keep personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy, or as required by law. For example, transaction records are kept for the period required for tax and accounting purposes. When information is no longer needed, we delete or anonymize it.
We use reasonable technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute protection. If a data breach occurs that affects your personal information, we will notify you in accordance with applicable law.
If you have questions about this Privacy Policy, want to submit a privacy request, or have a concern about how we handle your data, please contact us:
COLLINS ORTHOPAEDICS, LLC
Attn: Carrie Collins
1625 Wolf Circle
Lake Charles, LA 70605
Email: carrie@collinsorthopaedics.com
Phone: 337-905-7100
We aim to respond to all privacy inquiries within 10 business days. For formal privacy rights requests, we will respond within 45 days as required by law.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top. If we make a material change that affects how we use your data, we will notify you by email or by posting a notice on our website before the change takes effect.
Continued use of our Services after a policy update constitutes acceptance of the revised policy.